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Can I get reduced postage on small UK orders?
Sorry... Our minimum postage rate is £3.99 .  There is no minumum value order requirement, however the costs we incur from the Credit Card companies to process smal...
Last Modified: 2013-01-19Number of views: 6648
Discounts
Do you do discounts for bulk orders or trade?   No. All prices are as marked. While we are happy to supply items in bulk, it may be necessary to order in the items as a...
Last Modified: 0000-00-00Number of views: 604
Do you debit my card as soon as an order is placed?
NO - We do not debit your Credit or Debit Card until goods are made ready for despatch. This ensures that if there is any delay on your order being shipped, that you have no...
Last Modified: 2005-05-12Number of views: 2170
Do you have a Retail Shop?
Our Retail Store " LAINE'S" is situated 2 miles off the A96 between Inverurie & Huntly in the village of Insch. LAINE'S 60 Commerce St Insch AB52 6JB   Open...
Last Modified: 2005-05-12Number of views: 2004
Do you produce a Printed Catalogue?
We do not produce a printed catalogue. With new products constantly being added to our product ranges, a printed catalogue would be impossible to keep updated. You can howeve...
Last Modified: 2004-12-31Number of views: 386
Do you supply to Trade?
We are happy to supply personal shoppers, crafters, business and education establishments. We do not supply Trade as we are not a distributor of any of the items we retail.&n...
Last Modified: 2004-12-31Number of views: 2642
Fantasy Film. Where can I purchase outside UK?
Fantasy Film is a liquid resin, which is flamable in it's liquid state. There are strict regulations governing the shipping of such products. As a result we will not ship thi...
Last Modified: 2005-01-12Number of views: 5178
How can I obtain samples?
We do not supply samples of items. If you purchase an item an it is not suitable, simply return the item for a full refund. Under the Distance Selling Regulations, if you retu...
Last Modified: 2005-01-07Number of views: 2284
How do I contact Laines
Lainesworld.co.uk is the online shopping department of Laine's. Laine's is situated in the Aberdeenshire village of Insch, situated about 2 miles off the A96 Aberdeen Inver...
Last Modified: 2013-01-19Number of views: 9338

Categories
Order Status Information (6)
Explanations of the various order status messages relating to both items on an order and orders
Product Information (4)
Find additional product information or request product information.
Shipping & Payment information (2)
Information relating to shipping, both initernational and domestic as well as methods of payment.


Most Viewed Articles
How do I contact Laines
Lainesworld.co.uk is the online shopping department of Laine's. Laine's is situated in the Aberdeenshire village of Insch, situated about 2 miles off the A96 Aberdeen Inver...
Can I get reduced postage on small UK orders?
Sorry... Our minimum postage rate is £3.99 .  There is no minumum value order requirement, however the costs we incur from the Credit Card companies to process smal...
Will it cost me extra to split an order for shippment?
No, provided your total order value exceeds £60 in value. There is no additional cost to the customer when you request that your order is split, with stock items despatched...
Fantasy Film. Where can I purchase outside UK?
Fantasy Film is a liquid resin, which is flamable in it's liquid state. There are strict regulations governing the shipping of such products. As a result we will not ship thi...
Awaiting Authorisation / Despatch
Order has been picked and is now being prepared for despatch. Your credit or debit card is now charged. If any items are on back order they will be charged separately on despa...
Order shows Pending status
Order has securely transfered to our Server. At this stage the items on your order have not yet been picked, and your Credit or Debit card will not have been charged....
Do you discount on full rolls of ribbons etc?
No... The prices quoted are per metre. Our metre prices are based on a roll price. We do not charge more for cutting ribbon etc to your required lengths. Please note that when...
Awaiting Stock
An order, or items forming part of an order may show the Status of AWAITING STOCK. This may be followed by an estimated time period for the delay. Please note that delay is on...
Order or items show Shipped Status
Your order has now been charge to your credit card, packed and delivered to Royal Mail for delivery. Orders over 2KG in weight are despatched via parcel Force. All others are ...
Pebeo Paints in the USA - Where to Purchase?
We do not ship liquid paints outside of the British Isles, except paste type paints which we will ship within the European Union. To find a retailer of Pebeo Paints in the Un...
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