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<title>KB Articles</title><item><title>Will it cost me extra to split an order for shippment?</title><description><![CDATA[:  No, provided your total order value exceeds &Acirc;&pound;60 in value. 
There is no additional cost to the customer when you request that your order is split, with stock items despatched with the remainder to follow. When items are either sold out our out of stock, we will inform you of this fact, via email and update your order information on Order Status. This is to allow you the oportunity to change your order before we despatch. In general we only debit your card for the items despatched. If however we are dertain of the fact that the back ordered items will be available in the near future,]]></description><link>http://www.lainesworld.co.uk/tt/index.php?pf=kb&amp;page=article&amp;id=15</link></item><item><title>How do I contact Laines</title><description><![CDATA[:  Lainesworld.co.uk is the online shopping department of Laine's.
Laine's is situated in the Aberdeenshire village of Insch, situated about 2 miles off the A96 Aberdeen Inverness trunk road between Inverurie and Huntly. Our retail shop in Insch is open 09:30 to 17:00 Monday to Saturday .
Postal Contact Details:

Laine's
58-60 Comme]]></description><link>http://www.lainesworld.co.uk/tt/index.php?pf=kb&amp;page=article&amp;id=14</link></item><item><title>Can I get reduced postage on small UK orders?</title><description><![CDATA[:  Sorry... Our minimum postage rate is &Acirc;&pound;3.99. There is no minumum value order requirement, however the costs we incur from the Credit Card companies to process small order values mean that often the commision charges are greater than the order value, making it uneconomic to offer a reduced postal rate. ]]></description><link>http://www.lainesworld.co.uk/tt/index.php?pf=kb&amp;page=article&amp;id=13</link></item><item><title>Do you discount on full rolls of ribbons etc?</title><description><![CDATA[:  No... The prices quoted are per metre. Our metre prices are based on a roll price. We do not charge more for cutting ribbon etc to your required lengths. Please note that when ordering, say 30 metres of tartan ribbon, this will be supplied as 1 Roll plus 10M, as the roll length of tartan ribbon is 20M]]></description><link>http://www.lainesworld.co.uk/tt/index.php?pf=kb&amp;page=article&amp;id=12</link></item><item><title>Awaiting Stock</title><description><![CDATA[:  An order, or items forming part of an order may show the Status of AWAITING STOCK. This may be followed by an estimated time period for the delay. Please note that delay is only an estimation based on our order cycles, and the availability of stock with our suppliers. We cannot accept responsibility for delays beyond the estimated period. WE will however endeavour to keep you informes of additional delays.
When any items are AWAITING STOCK, we will place your order on hold awaiting these items. You will be informed of the delay by email. If we do not hear back from you, all goods wi]]></description><link>http://www.lainesworld.co.uk/tt/index.php?pf=kb&amp;page=article&amp;id=11</link></item></channel>
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